Solutions · Shadow AIKeep sensitive data out of the tools .
Nobody files a ticket before trying an assistant. It arrives in a browser tab, in a vendor’s new feature, or in a script somebody wrote over a weekend.
What happens in an ordinary week
- A support rep pastes a customer note into a chat assistant → stopped in the browser before it is sent, and the attempt is on the record.
- A branch lead copies member detail out of your system of record → caught on the device, and the finding reaches your reviewer.
- A vendor’s internal tool starts calling an AI provider directly → one setting change, and every request is checked before it leaves.
- The IT director is asked which assistants staff actually use → the answer is a list, not a survey.
What you get
| Where it works | Level | What you get |
|---|---|---|
| AI Data Protection | Decides before data leaves | Nothing reaches the AI tool until it has been checked, and the answer is checked on the way back. |
| Device & Browser Protection | On the device | Covers the clipboard, sync folders and the AI tab on the Windows machines and Chrome browsers you enrol, and tells you which AI tools are running on them. |
Read the coverage table for what each surface does, and Disclosures for how far each one is proven today.
Stop the leak. Not the work.
Related: Stop credentials leaving in a question · Protect customer records